Call recording data is a powerful business tool to help you to understand how your customer, employees and stakeholders all interact within your Business environment.
Data can be found within all of your methods of communication, not only calls.
CARiNA recording solutions allows you to record :-
By taking the mass of data that you have gained and improving the way you manage, tag and annotate the content, you will start to see evocative outcomes.
They Contain an impartial account of client and employee interactions, hard facts and emotive opinions that, when used effectively, will help you obtain the most insightful information that can directly help you to improve your Business
Would you like to learn more about how we can help you to get the most out of your call records?
The versatile Voice and Data recording solution, with intuitive thinking at its core.
Quality Management tools to evaluate and understand your calls.
Analytics gives you meaningful information with options to filter data, exactly how you want it.
CARiNA is highly versatile and supports a wide range of PBXs and conventional telephones. It also allows for the creation of hybrid systems which record over a combination of digital, analogue and IP telephones.
We provide first class support solutions to ensure all your requirements and expectations are met when using our systems. Our range of support contracts can be fully customised to suit your company's needs and working hours. Support packages vary from basic remote telephone support to a fully managed service contract, which offers support 24 hours a day, 365 days a year.
ComputerTel is an independent voice and data recording company, established since 1988 and with many years experience in Call Recording and Quality Management. We understand that call recording is more than just about the software, and that's why all our customers benefit from outstanding customer service and technical support.
To request a demonstration or to find out more information, please complete the information below with any questions and a ComputerTel representative will contact you.