CARiNA Mobile Recording is a network level solution that enables you to record calls, voicemails and text messages. It allows you to record, store and analyse all of your mobile recordings for training and quality purposes.
Recording is made at a network level, so it cannot be disabled.
Unlike app based solutions, there is no delay on calls for both incoming and outgoing.
There is no need to change your current mobile number(s).
Works on any device, so there is no requirement to change your handsets.
Deploy across multiple devices without the complexity of having to install and maintain the software on every device. Instead we add a simple add-on to the carrier’s standard mobile services, which has no impact on a user’s experience and is tamper-proof.
CARiNA Mobile recording secure controls meet industry best practices and even exceed many of them to ensure your recordings are always secure. Recordings are encrypted using different encryption keys based on each customer.
To request a demonstration or to find out more information, please complete the information below with any questions and a ComputerTel representative will contact you.