We provide first class support solutions to ensure all your requirements and expectations are met when using our systems. Our range of support contracts can be fully customised to suit your company's needs and working hours. Support packages vary from basic remote telephone support to a fully managed service contract, which offers support 24 hours a day, 365 days a year.
Flexible training session’s available to keep you up to date with the latest features.
24 hour support, 365 days a year. For peace of mind, whatever the circumstances.
Dedicated project manager, making installation quick and seamless.
Flexible installs with out of hours and weekend installations available to all customers.
We offer support to all our customers to ensure that they always have the best service. We tailor each Service Level Agreement (SLA) to the customer to make sure they receive an outstanding service. We can offer contracts with telephone, email, remote or onsite support. Set response times based on fault levels, provide regular system health checks and so much more.
We manage all of our installations from concept through to completion. We do this by consulting with our customers about what they would like and then guiding them through the processes to see what is feasible depending on requirements, time and budget. We project manage every installation closely, ensuring that the solution is right for your business requirements and future needs.
We offer full product training and refresher training sessions to all of our customers to ensure that they can always get the most out of their solution. Whether you need individual user training or group training we have a session that is right for you, with on site, over the phone and web sessions available.
The versatile Voice and Data recording solution, with intuitive thinking at its core.
Analytics gives you meaningful information with options to filter data, exactly how you want it.
To request a demonstration or to find out more information, please complete the information below with any questions and a ComputerTel representative will contact you.