Call and Data recording provides you with a microscope to delve into your Business operations, make sense of what this data is showing you, and then use this insight for the greater good of the Company, to constantly review and improve all aspects of it.
However, to effectively and efficiently manage and operate these insights and outcomes, support and assistance is required from many sources, not only your own management team and colleagues.
We can give you a helping hand, so that you feel empowered to make the most informed decisions on your Business Performance needs and requirements.
We’ve literally been doing this for years, since 1988 to be exact, so after understanding your business, it’s needs and requirements, as well as where you want to get to, and by when, we will advise you on the best cause of action and suggest the most effective business tools and services to get you there.
We will share insights from our customer’s experiences, whilst ensuring that our recommendations are based solely on your individual requirements.
The versatile Voice and Data recording solution, with intuitive thinking at its core.
Analytics gives you meaningful information with options to filter data, exactly how you want it.
CARiNA is highly versatile and supports a wide range of PBXs and conventional telephones. It also allows for the creation of hybrid systems which record over a combination of digital, analogue and IP telephones.
We provide first class support solutions to ensure all your requirements and expectations are met when using our systems. Our range of support contracts can be fully customised to suit your company's needs and working hours. Support packages vary from basic remote telephone support to a fully managed service contract, which offers support 24 hours a day, 365 days a year.
ComputerTel is an independent voice and data recording company, established since 1988 and with many years experience in Call Recording and Quality Management. We understand that call recording is more than just about the software, and that's why all our customers benefit from outstanding customer service and technical support.
To request a demonstration or to find out more information, please complete the information below with any questions and a ComputerTel representative will contact you.