Carina Dashboard gives you live statistics with options to filter the data to show exactly what you need. Carina dashboard provides a visual display of what is happening within your business, allowing you to set filters and drill down through interactive graphs to refine your data to show the information you need to see on call flow operation.
Real time call statistics allow you to monitor call activity as it happens.
Graphical displays are easy to use and provide an instant overview of current activity on your phone system.
Simple drill down function allows you to quickly view activity by individual, group or entire workforce.
Facility to jump back to playback with the same data allows you to find potential problems.
When receiving hundreds or even thousands of calls a day, it's hard to see when patterns are forming through just data, you need something that can give you an overview of your calls, something that can show you the volume of calls, the average duration and even highlight unusually long or short calls. That's where carina dashboard comes in, it can show you all of this and more.
Spotting issues as they happen is a real benefit and having live statistics highlights any issues and helps to ensure call volumes and durations are kept to the levels required.
To request a demonstration or to find out more information, please complete the information below with any questions and a ComputerTel representative will contact you.