Cookie Information

A cookie is a small file that is placed on your computer's hard drive by websites. You can think of cookies as providing a "memory" for the website, enabling it to recognise a user and respond appropriately.

Cookie List:

Cookie Name Provider Expiry description:
VISITOR_INFO1_LIVE youtube.com 8 months Tries to estimate the users' bandwidth on pages with integrated YouTube videos.
YSC youtube.com Session Registers a unique ID to keep statistics of what videos from YouTube the user has seen.
NID google.com 6 months Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.
DYNSRV computertel.co.uk session This cookie is added by our load balancer to track which web server to send the visitor to. Its purpose is to improve the performance of the website.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to CTL House, 52 Bath Street, Gravesend, Kent. DA11 0DF.

ComputerTel have a Data Protection Policy which covers personal data more specifically.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

What we do with the information we gather

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and GDPR).

When filling out a contact us form we collect the following bits of data

We use this information to respond to any queries which you may have.

We will not email you in future, unless you have given us your consent

We will ask you prior to adding you to any mailing lists


Call Recording

The versatile Voice and Data recording solution, with intuitive thinking at its core.

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Quality Management

Quality Management tools to evaluate and understand your calls.

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Reporting

Reporting gives you live statistics with options to filter data to exactly what you need.

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Feel Free To Contact Us

To request a demonstration or to find out more information, please complete the information below with any questions and a ComputerTel representative will contact you.