ComputerTel News Page

3 Things To Consider when Deconstructing Digital Transformation

Fri 19th Oct 2018
Many leading theorists believe the key to Digital transformation is either in modernising applications, re-architecting infrastructure or optimising operations to keep up with the pace of today’s business, however, the most effective outcomes have occurred when you combine all three areas.Read More

Record On Demand Function Is a Success for Innovative Medical Students Staff

Thu 4th Oct 2018

Medical Students are using innovative call recording software to help with their studies and dissertations.

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Benefits of Call Recording

Wed 19th Sep 2018

What benefits would call recording bring to your organisation? Call recording has many proven benefits that have helped organisations like yours improve their service and cut costs. Consider the following:

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PCI DSS Compliance

Wed 19th Sep 2018

The features of the Carina recording solution provides easy and reliable features that makes compliance to PCI DSS requirements easy to implement. The Carina recording solutions provides mute functionality for voice and screen recordings to suppress recordings while your agents process payments.

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Introducing Resilient Recording

Wed 19th Sep 2018

Resilient recording is a configuration of Carina recorders that ensures that recording is maintained even when system failures do occur in parts of the recording system. A resilient recording system will not lose recordings or parts of recordings.

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