Voice, call, IP & PC Screen Recording and Monitoring |
PDF
|
| Print |
|
E-mail
|
The ComputerTel Range of Voice, call IP and PC screen Recording Equipment offers cost effective solutions that cover options from the smallest through to the largest of recording requirements. The systems give easy and fast access to recordings, as well as offer simple expandable modules to deal with corporate evolution needs and changes to IT technology infrastructures.
Phone recordings are stored to a hard disk and then transferred to an archiving device of your choice, including DAT, DVD, MOD, Raid 1 or Raid 5. The online instant access storage starts at 12000 hours of voice recording and call recording with options to increase this through hundreds of thousands of Gigabytes.
The ComputerTel Range provides swift and efficient retrieval of calls. A simple but clever search facility allows numerous preset filters for users. A point and click of the mouse brings up the list of calls to match the criteria and another click starts to play the call back to you.
The ComputerTel Range of call recorders has full integration to the majority of switches, by means of the CTI link, allowing a greater flow of information relating to calls that can be used to start and stop call recording and add details to the call database. Where expensive CTI links are not available our Selective Record Module combined with trunk side recording provides the same features as the fully integrated system at a fraction of the cost. The ability to decide which phone extensions are to be recorded and the addition of names, extension info, CLI and dialled number are all added to the call recording system.
A comprehensive security system ensures only the right people have access to calls and this can be set as tight or loose as required.
VoIP recording solutions are provided for as well and and Hybrid solutions ( a mix of VoIP, analogue and digital telephony) can also be recorded.
Screen Capture and screen recording, Speech Analytics and Gender recognition are also available, as part of the ComputerTel Recording Range of Solutions. |
|
Voice Recording
"Why record your calls? Many companies in today’s environment of ‘instant solutions’ are conducting as much as 75% of their business over the telephone, from product enquiries, financial transactions, order information to customer service information...."
Download |
|
Libra
"Libra is a fully scalable enterprise recording platform incorporating speech and screen recording capabilities. It can record all telephony types, including VoIP, ISDN, Digital & Analogue, as well as capture primary PC screen activity...."
Request more info >> |
|
Orion Professional
"The Orion is a full-featured digital recording system, tailored to meet all customer recording requirements in a single cost-effective solution. The recorder can accommodate any mix upto 240 digital or 128 analogue channels in one unit...."
Request more info >> |
|
PC Screen Capture and Recording
PC screen recording intergrates with our range of voice recorders to provide the complete picture.
Request more info >> |
|
| |
|
Products 
