Products

image description

carina

Digital Call Recording for
your business

ComputerTel’s consultative approach

ComputerTel’s consultative approach to recommending call recording, allows you to choose from a variety of solutions tailored for your individual requirements. Solutions range from a single channel recorder through to complex multi-channel, fully integrated applications, incorporating telephone systems and Customer Relationship Management (CRM) databases.

All types of telephony architectures are catered for, from simple analogue extensions to ISDN, VOIP, SIP and mobile phone recording.
Cost effectiveness is always a consideration and with this in mind we tailor our Carina Products to match client needs both now and in the future.

image description

Digital Call Recording

Carina is a Windows-based, versatile and extremely flexible computer based call recording solution.

Read more
image description

PC Screen Recording

Record every key sequence and mouse movement along with the audio with Carina Screen Recording.

Read more
image description

Call Management

Captured data from calls can be placed into user-definable reports to managers who may use it to analyse the performance.

Read more
image description

Performance Management

Combining call recordings, call handling statistics and details of a call’s outcome, it is possible to comprehensively measure quality and performance.

Read more
image description

Carina Call Handling

“Caller Friendly” inbound call-handling and queuing solution which provides auto-attendant functionality for any contact centre.

Read more
image description

Carina Analytics

Carina Analytics offers a fast, accurate and flexible way to scrutinize recordings that meet a growing range of business needs, including compliance, security and business intelligence.

Read more
 
Recent News

Get the full picture Read More...