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Technical training is the biggest talent shortage, say brokers

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question_manFollowing a recent survey, conducted by the British Insurance Brokers' Association (BIBA), brokers believe technical training is the most important requirement following the impact of statutory regulation.

A third of brokers quizzed, from their sample of 70, for the BIBA Broker Training Survey, identified technical training as the biggest talent shortage in the industry ahead of personal skills, IT and management skills.

However, despite concerns about training requirements following FSA regulation, two out of five brokers do not have a training plan in place and a third do not arrange any training.
Just over half have a training budget to work from and two-thirds of those who have money to spend on training have a budget of less than £10,000, BIBA's research shows.
Julie Saunders, training co-coordinator at BIBA, said "It is definitely the case that training is the hot industry topic currently and that statutory regulation has been a major incentive to make sure employees meet the required standards.

"Brokers in the know will acknowledge that a commitment to training pays off. Training ensures brokers have employees who are more productive, better motivated and find their work satisfying."

Nearly 90 per cent of brokers questioned say their training requirements have increased since FSA regulation and 80 per cent encourage their staff to take Chartered Insurance Institute examinations. More than half have some form of management training in place.
With a clear need for expert assistance in the field of Insurance broking technical training, why not let ComputerTel Ltd assist with a training implementation programme to suit individual needs and budgets. They can also recommend assessment tools to manage and monitor the training processes and speed up the process, after implementation.
For further details, please contact John Baxter on 01474 561111 or email him at info@computertel.co.uk.
 
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