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ComputerTel - quality monitoring systems provider for call centres and contact centres. Products include Voice & call recording, VOIP IP & PC screen recording solutions to distributors and end users.
ComputerTel is an adaptable and flexible telecommunications company specialising in the supply of Voice, Call Recording and monitoring and Quality Monitoring Agent Evaluation Software, along with a first class maintenance and after-care service. Apart from a well established and traditional trunk or handset voice recording range, ComputerTel also offer VOIP and IP recording solutions. Additional products offered by ComputerTel are a business analytical tool called Wrap-Up Manager, web-based E-learning, workforce management and PC Screen recording. All ComputerTel Voice Recording and Quality Monitoring systems have been designed to improve call quality and productivity within the Call Centre and Contact Centre markets as well as finacial insitutions, trading floors, local government and emergency services.
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Thursday, 31 July 2008 |
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Call Centre Expo 2008 takes place 16-17th September at the NEC Birmingham and ComputerTel will be exhibiting on stand C19. The exhibition is amalgamated with Customer Strategy & Management again this year, promising an interesting event well worth a visit.
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Tuesday, 01 July 2008 |
ComputerTel are delighted to announce that they are a Kent Business Awards 2008 Winner in the Customer Service category. The company were also selected as finalists for the Judges Award for Excellence.
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