About Us
With over twenty years experience, our knowledge of the market and understanding of our customers, our attention to detail for customer service and our exceptional technical engineering, all help us to provide tailored, reliable, easy to use and cost-effective solutions for call recording, employee appraisal software, speech analytics, call handling and performance management solutions.
ComputerTel Ltd. is a telecommunications specialist, established since 1988. We offer advice, expertise and quality tailored solutions for call recording and agent evaluation systems across the UK. Our solutions are capable of being integrated with leading telephone systems, call loggers and CRM solutions. We also integrate with speech analytics solutions, to provide state of the art, fully functional telecommunications devises to help record, monitor, measure and impartially report back corporate performance and customer service standards.
We also offer nationwide installation, project management, maintenance, user training and customer support with offices based in Kent and Manchester and through our field service teams located in Lancashire, Greater Manchester, Kent and Northamptonshire.
We work with customers, end users and resellers alike, to ensure that each solution is the best for the unique needs of the individual client. We have won awards for our efforts in Customer Service and take pride in our ability to go beyond client expectations to offer exceptional customer care, throughout every department at ComputerTel.