Reseller handshake

Reseller Benefits

We provide you with a professional, friendly and efficient service, along with a product range that is reliable and easy to use. We make working with us straightforward by offering our partners; customer demonstrations, product training and so much more and we endeavour to respond to every request as quickly and efficiently as possible


Dedicated Account Manager

All of our resellers benefit from a dedicated account manager to deal with their enquiries quickly and efficiently. We will attend meetings, provide demonstrations and provide quotations to meet your customer’s requirements.

Quality

Training

We offer training to all of our resellers to make the process of using and presenting our solutions simple. For end users we provide a comprehensive session on the playback facilities of the system and a user’s management requirements. As an option we can also provide a managed service.

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Support

We offer a wide range of support packages to meet the needs of the End-User ranging from Monday to Friday 9-5 to 24/7 365 days a year. We have a dedicated technical helpline with guaranteed response times.

Quality

Customer Services

Your Customer is treated like ours and we will ensure that the balance remains in place, so that we can provide high standards of service to you as well as the end user.

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What makes us different

With over a quarter of a century’s experience in Call Recording and Quality Management. We believe that to deliver the right solution for our customers and end users, you need to be passionate about your area of expertise. Our support team has been widely recognised and complemented for their level of customer focus and professionalism. There is more to great support than just resolving issues and that’s why we are focused on always delivering an excellent and consistent experience to our resellers and end users.

Watch our reseller video



Call Recording

The versatile Voice and Data recording solution, with intuitive thinking at its core.

Start Recording

Quality Management

Quality Management tools to evaluate and understand your calls.

Start Monitoring

Reporting

Reporting gives you live statistics with options to filter data to exactly what you need.

Start Reporting


Feel Free To Contact Us

To request a demonstration or to find out more information, please complete the information below with any questions and a ComputerTel representative will contact you.