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ComputerTel - quality monitoring systems provider for call centres and contact centres. Products include Voice & call recording, VOIP IP & PC screen recording solutions to distributors and end users.
ComputerTel is an adaptable and flexible telecommunications company specialising in the supply of Voice, Call Recording and monitoring and Quality Monitoring Agent Evaluation Software, along with a first class maintenance and after-care service. Apart from a well established and traditional trunk or handset voice recording range, ComputerTel also offer VOIP and IP recording solutions. Additional products offered by ComputerTel are a business analytical tool called Wrap-Up Manager, web-based E-learning, workforce management, Speech Analytics and PC Screen recording. All ComputerTel Voice Recording and Quality Monitoring systems have been designed to improve call quality and productivity within the Call Centre and Contact Centre markets as well as financial institutions, trading floors, local government and emergency services. |
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Monday, 04 January 2010 00:00 |
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Happy New Year from all at ComputerTel. Our offices have reopened after the Christmas break and we look forward to working with you in 2010. |
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Thursday, 03 December 2009 13:34 |
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 ComputerTel are today announcing a partnership with Call Management Solution specialists Tiger Communications. The two companies have lately been working together, now offering full integration between the ComputerTel Call Recording Solution and Tiger Communications' Call Logger, Tiger 2020 Pro. The partnership enables both companies to offer a fully comprehensive solution tackling both fraud and productivity issues.
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