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ComputerTel - quality monitoring systems provider for call centres and contact centres. Products include Voice & call recording, VOIP IP & PC screen recording solutions to distributors and end users.
ComputerTel is an adaptable and flexible telecommunications company specialising in the supply of Voice, Call Recording and monitoring and Quality Monitoring Agent Evaluation Software, along with a first class maintenance and after-care service. Apart from a well established and traditional trunk or handset voice recording range, ComputerTel also offer VOIP and IP recording solutions. Additional products offered by ComputerTel are a business analytical tool called Wrap-Up Manager, web-based E-learning, workforce management, Speech Analytics and PC Screen recording. All ComputerTel Voice Recording and Quality Monitoring systems have been designed to improve call quality and productivity within the Call Centre and Contact Centre markets as well as financial institutions, trading floors, local government and emergency services. |
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Friday, 29 May 2009 11:47 |
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 ComputerTel have today announced a partnership with Speech technology specialist Aurix. The partnership enables ComputerTel to offer phonetic audio search technology and a comprehensive means for contact centres to record, monitor and perform speech analytics on call recordings.
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Thursday, 30 April 2009 08:30 |
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 ComputerTel have been hosting a series of Go-Karting Events around the country for their Resellers to celebrate the company's 20th Anniversary last November. Britannic Technologies, Maintel and Spiritel all took part in a thrilling race on April 29th
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